Jay M. Roberts
jay5944roberts@gmail.com 406 250 0379
1220 Otis St Apt 10 Missoula, MT 59802 United States
Objective
Combine my extensive education, viable experience in task management and customer service, strong work ethic and
aptitude for learning in a sales and customer service environment to contribute to company growth and effectiveness.
Qualifications
• Highly trainable, highly adaptable into any fast paced working environment
• Completed rigorous Architecture/Environmental Design undergraduate program
• Experience with AutoCAD, Adobe products, Rhino, Revit and Microsoft Office programs
• Ability to work independently or excel in a team to accomplish company objectives
• Strong interpersonal and communication skills, dependable, self-motivated, eager to learn
Education
Montana State University – BA in Architecture (Environmental Design)
Experience
Nelson Personnel
Resident Actor – Shrek the Musical
• Mastering long rehearsals, quick turnaround, choreography and musical score.
• Leading kid’s theatre camp imrov classes
• Intense build of set and staging using shop facilities
Heberly and Associates, Eureka MT
May 2011
Aug 2014-Dec 2014
Aqua Blue Pool and Spa
• Managed weekly maintenance route of 75 customers through establishing reliable and thorough service
Fort Peck Summer Theatre
July 2014-Aug 2014
May 2011-Feb 2014
Primary Inspector – InterBel Communications Fiber to the Home (FTTH) Project
• Work independently and in conjunction with resident engineer to design and complete project.
• Translate construction documents, staking sheets and maps into a comprehensive working product.
• Manage day-to-day crew operations toward efficient and timely production, while ensuring quality results.
• Build positive customer relations through personal contact and active listening to reduce post-project issues.
• Devise system for maximizing efficient construction benefitting contractor, company and homeowner.
• Collaborate with local resources to resolve customer complaints or property damage.
Staking Engineer
• Make detailed onsite observations and measurements to plan routes and locate equipment.
• Input gathered data into AutoCAD maps and staking sheets to be used during construction.
• Meet with homeowners to explain process, address concerns and obtain easements when necessary.
United States Forest Service, Eureka MT
June-Sept/2006-2009
Trail Crew and Range Aid
• Cleared over 500 miles of mountain trails to provide National Forest access and safety.
• Completed physically demanding tasks through self-motivation, teamwork and encouraging enthusiasm.
• Responsible for the use of government vehicles and equipment.
Roberts Landscape Design, Eureka MT
Self-Employed
• Designed, presented, implemented landscape solutions for both home and business owners.
• Used time management skills to complete all projects on time and within budget.
The Ellen Theatre, Bozeman MT
Customer Service Representative (volunteer)
• Warmly received guests with introduction to the theatre and guidance to seats.
• Raised the bar by building sales and recognition of the arts.
• Provided support for Front of House manager.
• Promoted the Ellen volunteer opportunities to bring in new volunteers.
Dec 2010-May 2011
2004-2012